Privacy Policy
Last Updated: July 1, 2026
1. Introduction
Welcome to StrokeShield. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.
2. Information We Collect
Personal Information
We may collect personal information that you provide to us, including:
- Name and contact information (email address, phone number)
- Account credentials (username, password)
- Profile information and photos
- Health-related information you choose to share
- Questions submitted to our experts
- Community posts and interactions
Automatically Collected Information
When you use our app, we may automatically collect:
- Device information (type, operating system, unique device identifiers)
- Usage data (features accessed, time spent, interactions)
- Log data (IP address, access times, app crashes)
3. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our app
- Improve and personalize your experience
- Process your transactions and subscriptions
- Send you updates, notifications, and educational content
- Respond to your questions and provide customer support
- Analyze usage patterns to improve our services
- Detect and prevent fraud or abuse
- Comply with legal obligations
4. Information Sharing and Disclosure
We do not sell your personal information. We may share your information only in the following circumstances:
- Service Providers: With third-party vendors who help us operate our app (e.g., hosting, analytics, payment processing)
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- With Your Consent: When you explicitly agree to share information
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
7. Your Privacy Rights
Depending on your location, you may have the following rights:
- Access and receive a copy of your personal information
- Correct inaccurate or incomplete information
- Request deletion of your personal information
- Object to or restrict processing of your information
- Data portability
- Withdraw consent at any time
To exercise these rights, please contact us using the information provided below.
8. Children's Privacy
Our app is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
9. Third-Party Services
Our app may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We take steps to ensure your information receives adequate protection.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
Email: info@strokeshield.com
Phone: +237 676 800 710